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National Association of Presidential Assistants in Higher Education

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Help Shape the Future of NAPAHE: Complete Our Member Needs Survey

Dear NAPAHE Community,

As a member-driven association, NAPAHE's future is shaped by the experiences, needs, and aspirations of the professionals we serve. Over the past year, NAPAHE developed and adopted a new strategic plan that establishes a roadmap for strengthening professional development, enhancing member engagement, growing our community, and ensuring that our programs continue to provide meaningful value to members across all career stages and institutional types.

To help us achieve those goals, we invite you to complete the NAPAHE Member Needs Survey, linked below:

https://www.surveymonkey.com/r/NAPAHE2026MemberNeeds

This survey is one of the most important research initiatives we have undertaken as an organization. The results will help us better understand the needs, experiences, priorities, and professional development interests of current members, former members, and prospective members so that we can make informed decisions about the future of NAPAHE.

Your feedback will help us identify the knowledge, skills, resources, and opportunities that matter most to our community. The results will directly inform future professional development offerings, conference planning, member engagement strategies, affinity group development, and other priorities outlined in NAPAHE's strategic plan. Just as importantly, the survey will help us better understand the evolving needs of professionals across different roles, career stages, and institutional contexts so that NAPAHE can continue to provide meaningful value to its members.

Click Here to Complete the Survey

The survey should take approximately 20-25 minutes to complete.

Survey Deadline: Friday, September 4, 2026

Because NAPAHE is an association by its members, for its members, your voice matters. Whether you are a long-time member, new to NAPAHE, a former member, or someone who has never belonged to NAPAHE, your perspective will help guide our decisions and investments over the coming years.

We are committed to using the findings from this survey to shape future programming, member services, conference offerings, and engagement opportunities. The more perspectives we hear, the better equipped we will be to ensure NAPAHE remains relevant, valuable, and responsive to the needs of our profession.

Thank you in advance for your time, your honesty, and your investment in the NAPAHE community.

With appreciation,

Stuart J. Schmidt
Executive Director
NAPAHE

P.S. Please consider completing the survey as soon as possible and sharing it with colleagues who may have received the invitation. Every response helps us build a stronger and more responsive NAPAHE for the future.

NAPAHE Launches New Career Center to Support Career Growth and Talent Recruitment

FOR IMMEDIATE RELEASE

Tuesday, July 28, 2026

VICTORIA, TX — The National Association of Presidential Assistants in Higher Education (NAPAHE) is pleased to announce the launch of the NAPAHE Career Center, a new online career destination designed to support the professional growth of individuals who serve and support higher education leaders while helping institutions connect with exceptional talent. Powered by YourMembership/Momentive, the Career Center expands NAPAHE's commitment to strengthening the professions of its members through professional development, networking, and career advancement opportunities.

More than a traditional job board, the NAPAHE Career Center provides a comprehensive suite of career development tools for professionals at every stage of their careers. Whether members are pursuing their next opportunity, exploring long-term career pathways, or seeking to recruit qualified candidates, the platform offers resources designed specifically for the higher education leadership support profession.

"At NAPAHE, we believe the professionals who support higher education leaders deserve access to the same high-quality career development resources, professional networks, and growth opportunities as the executives they serve," said Stuart J. Schmidt, Executive Director of NAPAHE. "The NAPAHE Career Center reinforces our commitment to being the professional home for these dedicated professionals by providing a centralized destination where they can discover opportunities, access expert guidance, and continue advancing their careers."

The new Career Center serves a broad community of professionals working across higher education, including executive assistants, presidential assistants, chiefs of staff, governance professionals, board secretaries, and other individuals who support institutional leaders.

Key Features of the NAPAHE Career Center

For Job Seekers

  • Search career opportunities from colleges, universities, associations, and other higher education organizations.
  • Upload and manage resumes.
  • Create customized job alerts.
  • Explore career advice and professional development resources.
  • Access career planning tools and guidance for professional advancement.

For Employers

  • Reach a highly qualified audience of higher education professionals.
  • Promote open positions to NAPAHE's national network.
  • Recruit talent with experience supporting senior leaders and executive offices.
  • Increase visibility for specialized leadership support and administrative positions.
  • A Complete Career Development Destination

In addition to job postings and recruiting tools, the NAPAHE Career Center includes robust career development resources that help professionals navigate every stage of their career journey.

Members and visitors can access:

  • Expert career advice and job-search guidance.
  • Resume and cover letter resources.
  • Personal branding and networking strategies.
  • Interview preparation tools.
  • Career planning resources.
  • Career insights, salary information, labor market data, and occupational trends.

Future enhancements will include optional career coaching services, providing personalized guidance for professionals seeking additional support with career planning, resume development, interviewing, salary negotiation, and leadership growth.

The launch reflects NAPAHE's ongoing mission to strengthen the profession and support the success of those who work alongside higher education's senior leaders.

"The NAPAHE Career Center is another way we are investing in our members' professional journeys," Schmidt added. "Whether someone is searching for a new role, developing new skills, exploring future career pathways, or recruiting outstanding talent, this platform delivers meaningful value to our community."

To explore the NAPAHE Career Center, visit:
https://careers.napahe.org

About NAPAHE
The National Association of Presidential Assistants in Higher Education (NAPAHE) is the premier professional association for individuals who support senior leaders in higher education. NAPAHE strengthens the professions of its members through programming, networking, and professional development opportunities that address the broad range of roles fulfilled by professionals serving higher education leadership. For more information, visit www.napahe.org.

About YourMembership/Momentive
YourMembership, established in 1998, empowers associations, organizations, nonprofits and other companies worldwide to deliver more value to their users, drive non-dues revenue through innovative career centers and buyer’s guides, increase their relevance using ground-breaking engagement tools, and enhance overall operational efficiencies. YourMembership's cloud-based membership management solution enables associations to effectively brand their organizations, engage their customer bases, and streamline their administrative processes. As the world’s largest provider of membership and company management software, YourMembership provides comprehensive membership solutions to more than 5,000 customers in 32 countries.

NAPAHE is Hiring: Programs & Engagement Manager

NAPAHE is Hiring: Programs & Engagement Manager

Posted July 13, 2026

Job Title: Programs & Engagement Manager

Organization: National Association of Presidential Assistants in Higher Education (NAPAHE)

Compensation and Work Conditions: Competitive hourly wage.

Part-time position (generally 20-25 hours per week). Fully remote with flexible scheduling. Workload may fluctuate periodically based on organizational priorities, professional development programming, and the annual conference cycle. Must maintain a home office with reliable internet access and video conferencing capabilities. In-person attendance is required at NAPAHE’s Annual Conference and Annual Summer Planning Retreat. Salary commensurate with experience.

Reports to: Executive Director

The National Association of Presidential Assistants in Higher Education (NAPAHE) seeks qualified candidates for the association’s inaugural Membership Experience Manager. The Membership Experience Manager will work closely with the Executive Director to provide comprehensive membership services to the association’s growing membership. This key staff member will be the first point of contact for current and prospective members, responsible for providing prompt and courteous support for all inquiries, going above and beyond to anticipate the customer’s needs and provide thorough service. This role also administers the association’s community engagement efforts, including managing the online member community, supporting programming and events, and coordinating internal/external communications. Exceptional candidates will have a desire to contribute to a growing and collaborative environment and a have a demonstrated experience in customer service or administrative roles, including in higher education, nonprofits, or similar customer-facing field.

This position works remotely. In-person attendance is required at the Annual Meeting and Conference and annual summer planning retreat.

Download Job Description

Duties and Responsibilities:

The duties and responsibilities listed are only a summary of the typical functions of the job and not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties.

Program Development (Approximately 45-50%)

  • Coordinate the planning, implementation, and evaluation of NAPAHE's year-round professional development portfolio, including webinars, roundtables, affinity group programming, conference educational offerings, and other learning opportunities.
  • Serve as a key staff partner to the Professional Development Committee in advancing NAPAHE's professional development strategy and Strategic Plan Goal 1 initiatives.
  • Support needs assessments, surveys, focus groups, and other research efforts that inform program development and continuous improvement.
  • Collect, analyze, and apply participation and evaluation data to improve program effectiveness and member value.
  • Identify gaps, emerging trends, and opportunities for new educational offerings aligned with member needs and organizational priorities.
  • Maintain program-related records, resources, and materials and contribute to the development of member-facing learning content.

Member Engagement & Community Building (Approximately 35-40%)

  • Coordinate member onboarding, engagement, retention, renewal, and re-engagement initiatives throughout the member lifecycle.
  • Serve as a primary point of contact for member inquiries and support requests while ensuring an exceptional member experience.
  • Manage NAPAHE's online community and other initiatives that foster member connection and engagement.
  • Develop and implement opportunities for networking, mentoring, knowledge sharing, and peer connection among members.
  • Maintain accurate membership records and monitor engagement patterns to identify opportunities to strengthen retention and participation.
  • Partner with volunteer leaders to advance member engagement initiatives across diverse member segments and career stages.

Assessment, Communications & Organizational Support (Approximately 10-20%)

  • Coordinate member surveys, program evaluations, and other assessment activities that support data-informed decision-making and strategic plan implementation.
  • Develop reports, dashboards, and recommendations that help measure member engagement, program effectiveness, and organizational success.
  • Coordinate communications and marketing efforts related to professional development programs, membership initiatives, affinity groups, and organizational priorities.
  • Support the development and execution of newsletters, email campaigns, social media content, and other member-facing communications.
  • Leverage technology, including AI tools where appropriate, to improve communications, content development, analysis, and operational efficiency.
  • Partner with volunteer leaders, committees, and the Executive Director to advance strategic initiatives through effective project coordination, communication, and follow-through.

Minimum Qualifications:

  1. Bachelor's degree or an equivalent combination of education and professional experience.
  2. Three or more years of experience in nonprofit organizations, professional associations, membership organizations, program management, communications, or related fields.
  3. Demonstrated project management and organizational skills.
  4. Strong written and verbal communication abilities.
  5. Ability to work independently in a remote environment while managing multiple priorities.
  6. Strong interpersonal skills and commitment to building relationships and delivering exceptional member experiences.
  7. Experience using Microsoft 365 applications, including Outlook, Teams, Word, Excel, and PowerPoint.
  8. Comfort learning and utilizing new technologies, platforms, and systems.
  9. Demonstrated ability to exercise sound judgment, take initiative, and contribute within a collaborative team environment.

Preferred Qualifications:

  1. Experience in professional association management, membership organizations, or nonprofit leadership.
  2. Experience developing, coordinating, or evaluating educational programs, events, webinars, or professional development initiatives.
  3. Experience supporting volunteer leaders, committees, workgroups, or boards.
  4. Experience with Association Management Systems (AMS), CRM platforms, survey tools, webinar platforms, and email marketing systems.
  5. Experience analyzing survey data and translating findings into practical recommendations.
  6. Demonstrated experience utilizing artificial intelligence tools (e.g., ChatGPT, Claude, Microsoft Copilot, or similar tools) in a professional setting to support communications, research, program planning, content development, project management, or data analysis.
  7. Familiarity with higher education and its administrative environment.

Growth & Professional Development Opportunity

NAPAHE is committed to investing in staff development and organizational growth. As the association expands its programs, membership, and staffing capacity, this position is expected to evolve in scope and responsibility. The successful candidate will have opportunities to contribute to organizational strategy, assume increasing leadership responsibilities, and help shape the future direction of the association. Over time, this position may grow alongside the organization to support expanded programming, enhanced member services, and additional organizational capacity.

To Apply

Interested applicants should email a cover letter, resume/CV, and the names and contact information of three references, to Stuart Schmidt, Executive Director of NAPAHE, at This email address is being protected from spambots. You need JavaScript enabled to view it., with the subject line “NAPAHE Programs & Engagement Manager”. For fullest consideration, applicant materials should be received by Monday, August 10, 2026. References will not be contacted without prior knowledge and approval of the candidate.

NAPAHE does not discriminate on the basis of an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, or military status in its administration of programs or activities or in employment practices. NAPAHE is committed to the highest standard of excellence and will select the best qualified candidate.

Employment will require background check.

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